Privacy Policy

Effective Date: July 2016

1. Data Controller

This website is operated by:

Primus Trans SRL
Registered in Romania
Bucharest RO15139628
Email: office@primustrans.com
Phone: +4031 432 72 89

Primus Trans SRL acts as Data Controller in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Full name

  • Email address

  • Telephone number

  • Flight details

  • Pickup and drop-off information

  • Company details (for corporate bookings)

  • Payment information (processed via secure providers)

We do not collect sensitive personal data unless required by law or explicitly provided.

3. Purpose of Processing

Personal data is processed for the following purposes:

  • To manage and confirm reservations

  • To perform chauffeur and transport services

  • To communicate regarding bookings

  • To issue invoices and comply with tax obligations

  • To improve service quality

  • To ensure security and fraud prevention

4. Legal Basis for Processing

We process personal data under one or more of the following legal grounds:

  • Performance of a contract (Art. 6(1)(b) GDPR)

  • Compliance with legal obligations (Art. 6(1)(c) GDPR)

  • Legitimate interest (Art. 6(1)(f) GDPR)

  • Consent, where applicable (Art. 6(1)(a) GDPR)

5. Data Retention

Personal data is retained only for as long as necessary to fulfill:

  • Contractual obligations

  • Legal and accounting requirements

  • Legitimate business interests

After the retention period expires, data is securely deleted or anonymized.

6. Data Sharing

We do not sell or rent personal data.

Data may be shared strictly where necessary with:

  • Accounting service providers

  • IT and hosting providers

  • Secure payment processors

  • Public authorities where legally required

All third-party partners are required to comply with applicable data protection regulations.

7. International Data Transfers

Where applicable, data may be processed within the European Union.

If data is transferred outside the EU, appropriate safeguards will be implemented in accordance with GDPR requirements.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

Access to personal data is restricted to authorized personnel only.

9. Your Rights

Under GDPR, you have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to data portability

  • Right to object

  • Right to lodge a complaint with the supervisory authority

In Romania, the supervisory authority is:

National Supervisory Authority for Personal Data Processing (ANSPDCP)

10. Cookies

This website may use cookies and similar technologies.

For detailed information, please consult our Cookie Policy.

11. Contact for Data Protection Requests

For any data protection inquiries or requests, please contact:

Email: office@primustrans.com

We will respond within the timeframe required by applicable law.